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HughesNet Satellite Internet - Frequently Asked Questions

Q: How fast is HughesNet Satellite Internet Service?

It depends on the plan you select. Learn more by looking at our HughesNet Internet plans and pricing sheet.

Q: What if I go over my data allowance? Will my internet stop working?

No. You will experience a temporary reduction of speed in your Internet service. Or, to restore your speed you can purchase a Token to extend your Data Allowance for that month.

Q: Do unused Token Bytes carry over to the next month?

Absolutetly

Q: When does my month end?

On your activation anniversary date. If you signed up on the 15th of the month, then your month ends on the 14th of the following month.

Q: If I suspend my account do I still pay their equipment lease fee?

Yes.

Q: What is the Customer Care number for HughesNet?

The phone number for HughesNet customer care is 866-347-3292

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